RESERVATIONS & QUERIES
Have questions about Ojika orNozaki Island? Want to make a reservation? Fill out the contact form below orr contact us directly via:
TEL : 0959-56-2646 (9:00～18:00)
After you send us the form, you will receive an automatic confirmation email. Our staff will reply to your query within the next 24 hours.
●Q&A
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Cancellation Policy
- Cancellation Fee / Folk Houses
| Cancellation Date | Cancellation Fee |
| Scheduled Arrival Date | 100% of Total Amount |
| 1 Day in Advance | 50% of Total Amount |
| 7 Days in Advance | 30% of Total Amount |
| 20 Days in Advance | 20% of Total Amount |
Cancellations and Inclement Weather
※We will contact you in case there is a risk of transportation services being suspended due to the bad weather.
※No fees are applied for reservation changes or for cancellations due to bad weather, or when the weather is expected to affect transportation services.
※No fees are applied for tour and/or experience cancellations due to bad weather.
※A cancellation fee will apply accordingly in case a customer chooses to cancel their reservation without consulting us first.
Homestay・Nozaki Nature Village・Tour&Activities・Restaurant Fujimatsu
| Nr. of Guests | Cancellation Date | Cancellation Fee |
| 1-9 Guests | Scheduled Arrival Date | 100% of Total Amount |
| 1 Day in Advance | 50% of Total Amount |
| 3 Days in Advance | 30% of Total Amount |
| 10+ Guests | Scheduled Arrival Date | 100% of Total Amount |
| 3 Days in Advance | 70% of Total Amount |
| 14 Days in Advance | 50% of Total Amount |
| 30 Days in Advance | 20% of Total Amount |
| 90 Days in Advance | 10% of Total Amount |
Cancellations and Inclement Weather
※We will contact you in case there is a risk of transportation services being suspended due to the bad weather.
※No fees are applied for reservation changes or for cancellations due to bad weather, or when the weather is expected to affect transportation services.
※No fees are applied for tour and/or experience cancellations due to bad weather.
※A cancellation fee will apply accordingly in case a customer chooses to cancel their reservation without consulting us first.
Contact Form
Contact Form Confirm
・All fields marked with ※ must be filled out.
・Please double check all the information before you press SEND button.
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